Who to Contact for Help
The page provide staff contacts for help during the JWST Telescope Allocation Committee.
If in doubt, contact your Panel Support Scientist (PSS), and they will redirect your question to the correct person. But here are some common concerns and who to contact:
| Question category | Who to contact |
|---|---|
| Conflict of Interest | PSS and/or SPD Panel Manager |
| Report a proposal compliance violation (i.e., template changes, DAPR, GAI, etc) | PSS and/or SPD Panel Manager |
| Problems accessing SPIRIT | TAC Technical Manager |
| Problems accessing Slack | TAC Technical Manager |
| Questions about the JWST instruments and their capabilities, or technical feasibility of a proposed program | PSS (They will check for possible conflicts among STScI staff and contact an appropriate instrument scientist on your behalf. Do not do so on your own.) |
| Panel Meeting scheduling constraints | Panel Chair |
| Updates on your reading/grading/commenting progress | PSS and/or SPD Panel Manager |
| Anything else | PSS and/or SPD Panel Manager |
You can also contact the JWST Help Desk (https://jwsthelp.stsci.edu) with any questions that you may have, including questions about science policy or technical performance. In your correspondence, please identify yourself as a TAC member. If your question is about a specific proposal, please state the ID for the proposal associated with your question.
For serious issues or formal complaints regarding the process, please contact Mercedes López-Morales (AD for Science), Laura Watkins (Head, Science Policy Division), Amaya Moro-Martín (Lead, JWST Science Policy), or Molly Peeples (Cross-mission Policy Scientist).